There are more reasons you’ll like Tuft than you can shake a stick at
A pet salon management system that allows you to take control of your salon like never before! Tuft, the dog grooming software with the UK & Ireland’s first customer-facing dog grooming app.
Automated (unlimited) SMS, email and push (app) notifications based on events.
Close off calendar dates whilst you are on holiday – relax knowing that when you get back you can jump straight back in.
Keep a “paper trail” of all conversations should you need to update the owners, answer questions or resolve any disputes.
Easily inform clients about the status of their pooch with “upcoming” “in progress” and “completed” notification. No more early shows!
Client, pet & grooming history
In a single location within the dashboard, no more switching between screens.
Client-managed pet profiles
All the details you need to know before taking on a new client, without the leg work!
Clients are required to accept a standard Clip-off or Creative form as part of the checkout process.
In-app deposits & adjustable fees
Reducing no shows and allowing you to plan your time more effectively.
WhatsApp support group
Raise queries, help other groomers and ask for feature upgrades, we’re actively listening and looing for feedback on this first phase.
Quality clients are important, just like Uber groomers can rate clients.
Integration with your existing calendars (Phase 2 – Coming soon!)
Integrated shop platform to sell products alongside salon income for when client books are full. (Phase 2 – Coming soon!)
Secure image sharing
With dog napping on the increase, rest in the knowledge that you can privately share images to clients & prospective clients.
Dedicated support team
We’ll be on hand to help you transition or get started with a digital system.
Concentrate on clippin'
Our national campaigns will drive dog owners to the app reducing marketing spend/efforts.
Clients set their preferred radius, so you wont be competing against everyman and his dog...just the groomers in your local area.
Clients with multiple dogs can book them in for separate services under the same booking.
Help your profile stand out with Tuft badges and rewards.
What our groomers think so far...
Don't take our word for it, groomers up and down the UK have been using Tuft to save time & earn more money!
We are already live on the app and taking lots of requests, bookings, deposits. I can hand on heart say it has been a real turning point for the business. I think the customers really love the ease of which to request appointments, pay the deposits etc.
Honestly, I love it! It's so easy to use and makes the paperwork aspect so much easier! I earn a fair amount now thanks to the app! Makes bookings so much easier!
I’ve tried so many online bookings but they haven’t worked. This one is easy from the off!
Dog grooming by Amy
Well after using Tuft full on these last couple of days I can honestly say how easy it is. It's bloody marvellous!
Keep on top of your sales at a glance
Data is key so we've made it easy to keep on top of your sales.
Review the month's figures from both your salon appointments and shop* sales in the handy 'quick glance' or dive in deeper with detailed reports.
*Shop functionality coming to phase 2Get listed for free
Find out who's top dog with breed reports
Wouldn't it be helpful to know which breeds your salon works with most frequently?
We've got you covered! With Tuft you'll receive a monthly breed report ranking your most popular floofy clients.
Phase 2 will see this extend to popular breeds in your area, not just your salon.Get listed for free
Manage your day with appointment reminders
Tuft gives you the ability to manage your time with handy appointment reminders directly in your dashboard.Get listed for free
Put yourself at the head of the pack with client reviews
Tuft encourages your clients to leave open and honest reviews every time they visit your salon.
Put your best paw forward and show off your skills and impeccable customer service. Show them you care by replying to their reviews.Get listed for free
Take bookings, even in your sleep
Tuft gives you access to a powerful booking calendar allowing you to keep track of your availability. So no matter what time of day it is, clients can book the spaces you want filled.
- Avoid double-booking! Show only the spaces you want filled
- 24-hour, around the clock bookings means you can accept bookings while you work, rest and play
Extra income for when client books are full
Tuft gives you the ability to sell products, boosting your profits alongside your salon income, with your very own eCommerce store.*
- Generate more sales, without the overheads of running your on eCommerce store
- Increase your reach - your products will be available to everyone on the app, not just clients
- Owners are already looking to pamper their pets with your services, upsell your products whilst they are in purchasing mode!
*Store functionality will be launching shortly in phase 2Get listed for free
Reduce no shows with push notifications
We're never away from our phones, so harness the power of the push notification. No need to SMS message anymore (more money saved), notifications come directly through to your clients from the app.
- Reduce no shows - automated reminders for upcoming appointments. Tuft will send them a notification with plenty of time to cancel or rebook if they need to, meaning you can offer the appointment to someone else!
- Ready for collection - no more loiterers in the lobby (we know the ones). Mark your service as complete, and the app with notify owners their pooch is ready to be collected.
One-on-one chats between you and your clients
Tuft allows unlimited instant messaging between you and your clients for free.
- No additional charges for SMS messaging, talk until your hearts content.
- Only clients that have booked a service can message you - allowing you to concentrate on the best customer service for actual clients and avoid the "maybe" clients asking about prices and discounts (we've all been there).
Support where you need it. You’re part of The Pack
The Pack is a designated place for feedback and new feature requests on the app. Here you will find all the groomers that share your good taste in software.
The group will be monitored regularly by our admins and we will be able to help you with navigating the dashboard, if you need it.
- Suggest app/dashboard developments
- Ask us questions
- Create a community with tips & advice