Why There’s a Tuft Platform Fee, and How it Helps You.

July 16, 2025 4:26 pm

Supporting smoother bookings, smarter tools, and better experiences all in the palm of your hand.

At Tuft, we’re here to make caring for your pet easy, from finding a trusted groomer to managing bookings with just a few taps. To keep delivering the features you love (and the new ones you’ve asked for), we’re introducing a Tuft Platform Fee.

Why You’ll See a Tuft Platform Fee at Checkout

To help support the Tuft experience you rely on and keep improving it a £1.25 Platform Fee will now appear at checkout for all bookings made through the Tuft app.

This fee:

  • Applied per booking, even if you reschedule
  • Does not go to your groomer and isn’t part of their service charge
  • Goes directly toward maintaining and improving the Tuft platform
  • Helps us keep Tuft running smoothly, securely, and ad-free
  • Supports ongoing feature updates, reliable reminders, pet profile tools, and more all in one place

In short, the Tuft Platform Fee supports the experience you already enjoy and helps us keep Tuft clean, reliable, and continuously improving, without compromising the features you love.

How Tuft Compares

We know fees can raise eyebrows so we’ve done the legwork. Compared to other systems, Tuft’s Platform Fee is low and straightforward:

With Tuft, there’s no percentage cut, no surprise costs just a fixed fee to support the system you already use.

Still the Easiest Way to Book Pet Grooming

With Tuft, you can:

  • Find and book trusted local groomers 24/7
  • Get automatic booking reminders
  • Add and update your pet’s details anytime
  • Flag important medical or grooming needs
  • Reschedule without emails or calls
  • Message your groomer 

It’s everything you need to manage your pet’s care right at your fingertips.

Thank You for Supporting Tuft

This platform fee helps Tuft grow sustainably, allowing us to continue building the features you love while supporting local groomers.

Have questions? We’re always here to help.

Reach out to us here: https://tuftapp.com/contact/