We're all ears

Help Centre

Before you get in touch, have you tried our Help Centre? We may have already answered your question there.

Ask the Pack

If you're a Tuft groomer you'll have access to our dedicated WhatsApp support group (you can find the details for this in your welcome pack).

Reach us on Instagram

We’re a social bunch and you’ll often find us over on our Instagram page. Reach out to us

Service Status

Bare with us! We are currently building the cancellation/reschedule functionality and it is due for release Aug 05th 2021. If you need to cancel some bookings you have added to the calendar, please just reach out to us and we will do it manually from this side. Sorry for this hiccup!

04.08.21 – We are aware of the issues that are currently on the mobile version of the software, we are working to get this fixed asap! Please log in with a tablet or a desktop/laptop where possible.

We are always open to hearing your comments and feedback. Whether you have a suggestion to improve the app, or need some help with the app our friendly team is here to support you.

Our office hours are:

Monday – Friday 10:30am-7pm
Bank holidays may vary

We aim to respond to all messages within 2 working days.