We're all ears

Help Centre

Before you get in touch, have you tried our Help Centre? We may have already answered your question there.

Ask the Pack

If you're a Tuft groomer you'll have access to our dedicated WhatsApp support group (you can find the details for this in your welcome pack).

Reach us on Instagram

We’re a social bunch and you’ll often find us over on our Instagram page. Reach out to us

We are always open to hearing your comments and feedback. Whether you have a suggestion to improve the app, or need some help with the app our friendly team is here to support you.

Our office hours are:

Monday – Friday 10:30am-7pm
Bank holidays may vary

We aim to respond to all messages within 2 working days.