Unless cancelled, your subscription will renew monthly at the displayed price once your trial ends. ‡ eCommerce shop functionality coming soon.
On the fence?
We understand. If you don’t want to add your details just yet and would rather see a live demo of the app, we can do that too! Use the link below to select a 15 minute live demo which we will be running every Sunday – we know that this is typically your day off, so we won’t keep you long!
No problem, here are a few of our most frequently asked. If yours isn’t answered here then get in touch with our friendly support team, or hop over to the Help Centre for the complete lowdown on Tuft!
Nope! We don't charge you an introductory fee for setting up an account.
We've launched our new payment solution to offer your customers unparalleled convenience, allowing them to make payments anytime, anywhere, using their preferred payment method. From major cards to in-app transactions and SMS payment links, to traditional cash payments.
In-app and SMS transactions are powered by Ryft and incur a 2.5% + 5p charge per transaction. Find out more about getting paid with Ryft.
Subscriptions are rolling monthly. You can cancel or make changes to your subscription at any time. Please note that refunds are not given for cancellations. Once your subscription is cancelled, your account will revert to a free plan. Your salon will still be listed on Tuft however you'll no longer have access to premium features such as calendar integration, client bookings and messaging.
Yes, we pride ourselves on our level of service to help you to benefit from the software. Once you have signed up we will contact you to book in an introductory call where we will show you around the system and help you get started.
You're also welcome to book in a meeting with us at any time for a date and time that's convenient to you.
Absolutely! You're not obliged to stay after signing up for the free trial. You're free to cancel anytime, simply email the team and we'll be happy to assist.
The most common reason for being locked out of the dashboard is that your subscription has failed to renew. Head over to https://tuftapp.com/my-account/ where you can see if you have any outstanding balances to pay. Settling these will reactivate your account.
This is to simplify the renewal process and to ensure that you don't lose access to the dashboard once your trial ends. You won't be billed for the trial period and if you choose to cancel before the trial is up you won't be billed at all.