Join the new generation of pet professionals
- Cancel anytime
- No card required for signup
- Free transfer service
Pro Premium
£30/mo
Includes VAT
- Everything from Essential +
-
Recurring bookings Adding bookings just got a whole lot easier! Choose between 6, 8 and 12 week intervals or set a custom recurrence.
- Unlimited SMS
- Mass message
- Sales reports
- Multiple devices
- Daily cloud backups
- WhatsApp support
Unless cancelled, your subscription will renew at the displayed price once your trial ends. If cancelled, your plan will revert to Essential.
Pro Multi
£42/mo
Includes VAT
- Everything from Premium +
- Unlimited calendars
Unless cancelled, your subscription will renew at the displayed price once your trial ends. If cancelled, your plan will revert to Essential.
Are you a school? Grooming schools get Tuft Pro for free! Find out more
Swifter than a collie, friendlier than a retriever. The customer support you’ve been missing
- Web chat
- Telephone
- Video call
If you’ve ever been greeted by the tail-wagging enthusiasm of a Golden Retriever, you’ve basically met Tuft. Bursting with energy, brimming with cheer, and with an average response time of just 4 minutes!
Hold on, is it really free?!
Yes! Our Essential plan is completely free and gives you all of the essential tools you need to book and manage your clients’ appointments hassle-free.
Will my clients get automatic reminders?
Yes! Tuft sends out automated booking reminders, confirmation messages, reschedule notifications, cancellation notifications and even prompts your clients to leave reviews. Tuft is able to send email, app push notifications and if you’re on a Pro plan you’ll also benefit from unlimited SMS.
Can I send out contracts?
Absolutely! Tuft allows you to define your terms and conditions/ clip-off policies and requires your customers to accept them before they are able to make a booking through the app. If you have clients who don’t use the app, Tuft allows you to to email your contract off to them instead.
Do my clients have to use the app?
Tuft was designed to relieve you of your admin burden, which is where the client app comes into play. However, we understand that some clients can be tech-phobic which is why Tuft is able to work with or without the client app.
Can my clients book through my website?
Yes! Tuft provides you with a booking widget that you can add to your own website, allowing clients to book you with ease.
Can my clients leave me a tip?
We’re all about rewarding hard work and a job well-done. Your clients can show their appreciation for your services by leaving a tip at the end of a booking.
Is there an app for me?
Not yet, but it’s coming! Tuft works on all devices – mobile, tablet and computer via a web browser. Anywhere you can access the internet you can access Tuft.
Can I take deposits and/or full payments?
Absolutely! Tuft allows you to charge either a fixed, percentage-based or combination deposit helping to reduce no-shows. You’re also able to take full payments in two convenient ways – through the app or by sending your client an SMS payment link.
Deposits, SMS and in-app payments subject to a 2.5% + 5p charge
Does Tuft work with a POS card machine?
Tuft does not currently offer a card machine – however these will be coming soon. For now, you’re able to choose between two convenient payment methods – app payments or SMS payment links.
Can I cancel after my trial?
Absolutely! You’re not obliged to stay after signing up for the free trial. You’re free to cancel anytime. You’ll find links to cancel both in your billing account and also your salon dashboard. Alternatively you can email the team and we’ll be happy to assist.
What happens if I cancel?
Subscriptions are rolling monthly. You can cancel or make changes to your subscription at any time. Please note that refunds are not given for cancellations. Once your subscription is cancelled, your account will revert to an Essential plan. Your salon will still be listed on Tuft however you’ll no longer have access to premium features such as unlimited SMS and recurring bookings.