*excludes VAT. † 0% commission on salon sales. 5% commission on shop sales 2.90% + 0.30 GBP PayPal merchant fee on shop sales only. ‡ eCommerce shop coming to phase 2
On the fence?
We understand. If you don’t want to add your details just yet and would rather see a live demo of the app, we can do that too! Use the link below to select a 15 minute live demo which we will be running every Sunday – we know that this is typically your day off, so we won’t keep you long!
No problem, here are a few of our most frequently asked. If yours isn’t answered here then get in touch with our friendly support team, or hop over to the Help Centre for the complete lowdown on Tuft!
Nope! We don't charge you an introductory fee for setting up an account.
Nope! Unlike other CRM systems, Tuft won't take any commission on your bookings.
Subscriptions are month-to-month or annual. You can cancel or make changes to your subscription at any time. Please note that refunds are not given for cancellations. Once your subscription is cancelled, your account will revert to a free plan. Your salon will still be listed on Tuft however you'll no longer have access to premium features such as calendar integration, client bookings and messaging.
Yes, we pride ourselves on our level of service to help you to benefit from the software. Once you have signed up we will contact you to book in an introductory call where we will show you around the system and help you get started.
Absolutely! You're not obliged to stay after signing up for the free trial. You're free to cancel anytime, simply contact us at [email protected] quoting your order number and we'll do the rest.
This is to simplify the renewal process and to ensure that you don't lose access to the dashboard once your trial ends. You won't be billed for the trial period and if you choose to cancel before the trial is up you won't be billed at all.