Get Ready for the Halloween Rush: 5 Tuft Tools Every Pet Groomer Needs
October 1, 2024 2:31 pm
Halloween doesn’t have to be a stressful time for your grooming salon. With Tuft’s amazing features, you can handle the increased demand with ease and confidence. From simplifying scheduling and automating reminders to streamlining the booking process and managing your stock, Tuft has all the tools you need to make this season your best yet.
1. Simplify Your Scheduling with Easy Bookings
Managing bookings can be tough. With clients calling at all hours to book or change their appointments, it’s easy to lose track. But with Tuft’s simple scheduling tool, you can manage your bookings more easily.
Tuft lets your clients book online, so you don’t have to deal with constant phone calls or late-night messages. Clients can see when you’re available, book their preferred times, and even share their dogs’ needs—all from their own homes. This saves you time and makes the booking process easier for your clients. After all, a happy client is a loyal client!
Tuft Tip: Encourage clients to book their Halloween grooming appointments early. Send a friendly in-app message to let them know that slots are filling up fast. This helps you plan ahead and makes sure no one misses out.
2. Automated Reminders: Keep Your Clients on Track
We’ve all had those moments when a client forgets their booking, leaving you with an empty slot. With Tuft’s automated reminders, you can reduce no-shows and keep your day on track.
Tuft sends automatic reminders 24 hours before an appointment. These reminders gently remind your clients about their bookings, which means fewer surprises for you and a more predictable day.
3. Easy Booking Includes Digital T&Cs
No one likes dealing with piles of paperwork—especially when you’re trying to run a busy salon. With Tuft, you can simplify the booking process by including all the necessary terms and conditions (T&Cs) right in the app.
When pet owners book, they must accept the T&Cs before confirming their booking. This makes sure that all the important details are covered upfront, without the need for endless forms. It’s a quick and easy way to handle the legal stuff so you can focus on grooming instead.
Tuft Tip: Use the T&Cs to explain any special Halloween grooming packages or policies. This keeps your clients informed and avoids any last-minute misunderstandings. You can find your T&Cs in the terms and conditions tab under salon settings.
4. Smooth Payment Processing: No Tricks, Just Treats
Handling payments can be tricky, especially when you’re busy with clients. But with Tuft’s smooth payment processing, you can make transactions easy for both you and your clients.
Tuft lets clients pay directly through the app, so you don’t have to deal with cash or complicated card machines. Whether they pay when booking or after the appointment, the process is simple and secure. Plus, digital receipts make it easy for clients to track their payments, and you can keep your records straight without any hassle.
Tuft Tip: Encourage clients to pay a deposit in advance to make the checkout process quicker and reduce delays in your schedule. This also helps reduce no-shows, as clients are more likely to keep their bookings if they’ve already paid.
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5. Groomer Notes (private): Tailor Each Grooming Session to Perfection
Every dog is unique—some enjoy grooming, while others need a bit more reassurance. With Tuft’s groomer notes feature, you can easily keep records of each pet’s preferences and needs, ensuring every visit is a positive experience.
From noting if a dog needs extra treats to stay calm to remembering a favourite shampoo, these notes help you deliver a personalised service every time. Keeping detailed records not only enhances the quality of care but also makes each grooming session smoother and more enjoyable for both you and the dog.
Tuft Tip: Use groomer notes (private) to jot down any specific requests or recurring preferences. If a dog loves a festive trim around Halloween, make a note to suggest it next year. This level of attention will keep your clients coming back!
There is also a section for owner’s notes, which you can share with your app users, giving them extra information on their pet’s behaviour.
Bonus Halloween Special Tip: Supermoons and Sensitive Dogs, Be Prepared!
Did you know that some groomers find dogs more difficult to handle during a supermoon? According to pet groomer Julian Sandy, “Dogs are really difficult during supermoons, and I tend to minimise bookings or close during them as I have a nervous breakdown by 1 pm.”
If you’ve noticed some dogs acting up during these celestial events, it might be worth planning ahead. Use Tuft’s scheduling and client notes features to manage bookings around supermoons, ensuring both you and the dogs have a stress-free experience. Inform your clients in advance if you plan to reduce hours or services during a supermoon to avoid any last-minute surprises.
To Note: There are four supermoons in 2024, the first supermoon of the year was the Super Blue Moon on 19 August, and the others are on 18 September, 17 October, and 15 November. The 18 September supermoon will also be the Harvest Moon and will feature a partial lunar eclipse. Have you marked them in your calendar?
Make This Halloween a Success with Tuft!
Ready to transform the way you manage your salon? Subscribe to Tuft for free today and see how we can help you focus more on what you love—grooming dogs and keeping them looking fabulous!