How do I add a service?

Adding a service to your system is simple and takes just a few clicks. Follow these steps to get started:

1. Locate the Services Tab
   Navigate to the Services tab in your system and click on it.
2. Add a New Service
   On the right-hand side, click the + button. A section will pop up where you can enter your service details.
3. Enter Service Details
   Fill in the required information for your new service. Below a quick overview:

Types of Pricing

We’ve designed our pet grooming salon software to be flexible and adaptable to the unique needs of your business. Whether your pricing is simple or complex, our goal is to make managing your services as easy as possible. Please note that prices re displayed on the app are listed as “From…” On the day of the appointment, you can adjust the final price using our price revision tool.

1. Fixed Pricing

Fixed pricing is exactly what it sounds like, it stays the same regardless of size, breed, or coat type. This is ideal for services like:

• Teeth cleaning
• Nail clipping

These services don’t vary much by dog breed, so setting a fixed price ensures clarity and consistency for your customers.

2. Variable Pricing

We know pricing isn’t just about size and coat type—temperament, behaviour, and coat condition also play a role. That’s why our system is flexible. Variable pricing is where our software really shines. For services impacted by factors like coat type, size, or breed, you can create a pricing table that adjusts costs based on the dog.

To make a service available for a specific coat type and size, you must enter both a price and a duration in the matrix table.

Think of it like this:

✅ If a price and duration are set → Owners can book that service.
❌ If either is missing → The service won’t be available for that coat type and size.

Variable prices represent what you’d charge if the dog arrived in perfect condition. You can adjust the price after a booking is made. You can also set special prices for individual pets, overriding the matrix price whenever needed.

To help you price your services up correctly we’ve put together a breed list which shows you how each breed is classified in our system.

Benefits of Variable Pricing

• Enhanced transparency: Customers know what to expect upfront.
• Time-saving: No more answering endless messages like “How much will it cost?”—the app does it for you.
• Better customer experience: Customers appreciate seeing tailored pricing for their pet.

We also notify customers during checkout that prices are “from” and that adjustments may occur based on their dog’s condition on the day of the appointment.