EULA
Last updated: March 3, 2024
PLEASE READ THESE LICENCE TERMS CAREFULLY
BY DOWNLOADING THE APP YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS DO NOT DOWNLOAD THE APP.
IF YOU DO NOT AGREE TO THESE TERMS, CLICK ON THE “REJECT” BUTTON BELOW.
Who we are and what this agreement does
We Tuft Global Limited of 120 Bethnal Green Road license you to use:
as permitted in these terms.
Your privacy
We only use any personal data we collect through your use of the App and the Third Party Services in the ways set out in our privacy policy https://tuftapp.com/legals/privacy-policy/
Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App or any Third Party Services may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
Additional terms for THIRD PARTY PRODUCTS AND Services
We do not supply the Third Party Products and Services, which are offered to you by entities other than us.
If you decide to use/purchase any Third Party Products and Services you will enter in to a separate agreement with the actual supplier of the Third Party Products and Services.
We are not responsible for examining or evaluating, and we do not warrant the offerings of any of these businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, services, products, and content of all of these or any other third parties.
We are neither the buyer, the seller nor provider of the Third Party Products and Services. Accordingly, the contract formed at the completion of a sale or supply of the Third Party Products and Services is solely between you and the third seller/service provider.
We are not a party to these contracts and do not assume any responsibility arising out of or in connection with them nor are we the seller’s/supplier’s agent. The seller/supplier is responsible for the sale of the products/supply of services and for dealing with any buyer claims or any other issues arising out of or in connection with the contract between the buyer and seller/supplier.
We are not responsible for any third party website or the content of any third party website that you may access using the App. You use such websites at your own risk.
APPLE’s APPSTORE AND GOOGLE’S APPSTORE terms also apply
The ways in which you can use the App may also be controlled by the Apple’s and Google’s rules and policies found on their respective websites.
Operating system and other requirements
This app requires a
iOS/Android compatible Handset, Tablet with a minimum of 1 GB of memory and we recommend running the latest iOS or Android OS version.
Other requirements: Connection to the internet.
Support for the App and how to tell us about problems
Support. If you want to learn more about the App or have any problems using them please take a look at our support resources at floof.uk
Contacting us (including with complaints). If you think the App is faulty or misdescribed or wish to contact us for any other reason please email our customer service team at [email protected]. Any matter in relation to the Third Party Products and Services should be addressed with the provider of the Third Party Products and Services in question.
How we will communicate with you. If we have to contact you we will do so by email, by SMS or by pre-paid post, using the contact details you have provided to us.
How you may use the App, including how many devices you may use it on
In return for your agreeing to comply with these terms you may:
You must be 18 to accept these terms and use the app
You must be 18 or over to accept these terms and buy the App.
You may not transfer the App to someone else
We are giving you personally the right to use the App as set out above. You may not otherwise transfer the App to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.
Changes to these terms
We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce.
We will give you at least 30 day’s notice of any change by sending you an SMS with details of the change or notifying you of a change when you next start the App.
If you do not accept the notified changes you may continue to use the App in accordance with the existing terms, but certain new features may not be available to you.
Updates to the App
From time to time, we may automatically update the App to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the App for these reasons.
If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App.
The App will always match the description of it provided to you when you downloaded it.
If someone else owns the phone or device you are using
If you download the App onto any phone or other device not owned by you, you must have the owner’s permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.
We may collect technical data about your device
By using the App, you agree to us collecting and using technical information about the devices you use the App on and related software, hardware and peripherals to improve our products.
We may collect location data (but you can turn location services off)
Certain Third Party Products and Services, will make use of location data sent from your devices. You can turn off this functionality at any time by turning off the location services settings for the App on the device, however, by doing so, you will not benefit from the “localised services” provided by the app. If you use these Third Party Products and Services, you consent to us and our affiliates’ and licensees’ transmission, collection, retention, maintenance, processing and use of your location data and queries to provide and improve location-based and road traffic-based products and services.
You may stop us collecting such data at any time by turning off the location services settings.
We are not responsible for other websites you link to
The App will contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).
You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.
Licence restrictions
You agree that you will:
Acceptable use restrictions
You must:
Intellectual property rights
All intellectual property rights in the App throughout the world belong to us and the rights in the App are licensed (not sold) to you. You have no intellectual property rights in, or to, the App other than the right to use it in accordance with these terms.
Our responsibility for loss or damage suffered by you
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
We are not liable for business losses. The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Limitations to the App. The App is provided for general information and entertainment purposes only. It does not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App. Although we make reasonable efforts to update the information provided by the App, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.
Please back-up content and data used with the App. We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App.
Check that the App is suitable for you. The App has not been developed to meet your individual requirements. Please check that the facilities and functions of the App (as described on the appstore site and in the Documentation) meet your requirements.
We are not responsible for events outside our control. If our provision of support for the App is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event.
We may end your rights to use the App if you break these terms
We may end your rights to use the App at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.
If we end your rights to use the App:
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
You need our consent to transfer your rights to someone else
You may only transfer your rights or your obligations under these terms to another person if we agree in writing.
No rights for third parties
This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.
If a court finds part of this contract illegal, the rest will continue in force
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing this contract, we can still enforce it later
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
Which laws apply to this contract and where you may bring legal proceedings
These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.