What can I do if one of the dogs I groom is deceased?

As pet owners ourselves, we understand what losing your life mate means, that’s why we have added the ability to tick a pet as deceased.

Once you’ve ticked a pet as deceased, these actions will be triggered in the system automatically:

• Deletion of any upcoming booking from that pet without notifying the customer
• Override any upcoming notifications regarding that pet (reminders are switched off)
• Grey out the pet’s profile in the client record
• Deceased pets won’t show up when adding a new booking

How do I mark a pet as deceased?

• Open Tuft and Navigate to “Clients”
• Select the client
• Select the pet
• Select the “Medical Info” tab

• Tick the ‘’Pet has deceased’’ box.